1. Navigate to the Instant Payouts Tab.
2. Select "Send New Payout".
3. After selecting "Send New Payout", chose the desired program, enter payout title and select "File Upload".
4. When "Upload File" is selected, the user is prompted to upload a CSV file containing recipient information. A downloadable CSV template is available below the upload section. To download, click the blue "here" link. Each client has a unique template, so users are advised to download and use the provided template. Not all fields are required.
   1. Your File will be reviewed for errors. If any data or formatting errors are present, the error message will point to the specific row and column in which an error has been found.
      NOTE: If an error in formatting is found, the system will display the expected format using a Regular Expression (RegEx).
      1. Example: Row 1 Col 4 - PNR is not valid. Must match ^[a-zA-Z0-9]{9}$, in which the system is expecting an alphanumeric string exactly 9 digits long.
      2. Example: Row 2 Col 5 - Airline Code is not valid. Must match ^[0-9]{5}$, in which the system is expecting a numeric string exactly 5 digits long.

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If you are unfamiliar with Regular Expressions, click "download full error report", copy the RegEx (example: ^[a-zA-Z0-9]{9}$) and paste it into this: https://www.regextranslator.com/ for a helpful translation, or contact your support representative for help.

1. After the CSV file has been uploaded, a new screen will appear with all of the details from the uploaded CSV file. This screen serves to allow the user to double check all of the batch details.
2. Click "Process Request" or "Cancel" to finalize the new batch.

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